For the most up-to-date information on how we’re handling COVID-19, see the links below:

Protecting Our Seniors from Coronavirus (COVID-19)

Family Tree In-Home Care is actively monitoring developments and guidance around the spread of the novel coronavirus (COVID-19). We continue to prepare diligently for all other precautionary measures as needed. Family Tree In-Home Care is committed to the senior population we serve and recommends families take all precautions when finding appropriate ways to provide care to aging loved ones and minimize the risks of COVID-19.

Together we can flatten the curve.
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Offering Live-In Caregivers

For clients who wish to severely limit their exposure outside of their home, we are now offering the possibility of a live-in caregiver. The professional caregiver generally is not expected to provide care during the night, but is available to respond in an emergency, and as such, live-in care is not appropriate for clients needing nighttime assistance. To learn more, call us today.

Regular Employee Screenings

Your health and safety are our primary concern, so we will be conducting screenings of all of our caregivers, nurses, and other team members 2x per week indefinitely during this crisis. We will continue to re-evaluate the ongoing frequency and necessity of these screenings. Every employee will be screened for the following risk factors, and all screenings will be documented:

  • Fever or signs or symptoms of a respiratory infection, such as cough, shortness of breath, or sore throat;

  • Contact in the last 14 days with someone who has a confirmed diagnosis of COVID-19,

  • Traveled within the previous 14 days to a country with sustained community transmission per the CDC guidelines:

  • Close contact in the last 14 days with someone who has a confirmed diagnosis of COVID-19, is under investigation for COVID-19, or is ill with respiratory illness. “Close contact” is defined by the CDC Guidelines as:

    • being within approximately 6 feet (2 meters) of a COVID-19 case for a prolonged period of time; close contact can occur while caring for, living with, visiting, or sharing a healthcare waiting area or room with a COVID-19 case; or

    • having direct contact with infectious secretions of a COVID-19 case (e.g., being coughed on)

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Caregiver Quarantining

Any caregiver, nurse, life care manager, or other team member who does not pass the above-mentioned screening will be immediately removed from all client shifts as a safety precaution and asked to self-quarantine for a 14-day period. An employee may only return to work if they are determined to no longer pose a risk to any client or other employee.

Protecting Clients in Their Homes

In addition to the documented care plan of each client, every employee will be required to follow a COVID-19 protocol for every visit in a client’s home, including:

  • Wiping down all metal surfaces with disinfectant at the beginning and end of each visit;

  • Ensuring the client’s and care provider’s regular and rigorous hand washing with anti-bacterial soap during the visit;

  • Use of the proper personal protective equipment (PPE) as necessary and available; and

  • Ensuring adequate hydration of the client.

For any clients who report symptoms of COVID-19, we will recommend they follow the CDC guidelines for What To Do If You Are Sick, and immediately contact their doctor for further instruction.

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Preparing Caregivers

We are currently stocking up on items in each office that will be made available to you for their use in the field. These include all available personal protective equipment suggested by the CDC. Based on the client’s condition, guidance for PPE will change:

  • Gloves;

  • Gowns;

  • Masks; and

  • Goggles or face shield