Serving and Protecting Our Seniors from Coronavirus (COVID-19)

Family Tree In-Home Care has actively monitored the developments and guidance around the spread of the novel coronavirus (COVID-19). We continue to service both new and existing clients and we have added additional safety precautions to prioritize safety, including screenings prior to every shift, infection control trainings for every caregiver, and making personal protective equipment (PPE) available to every caregiver. The CDC recommends seniors stay in their homes and Family Tree caregivers can provide the crucial and flexible nursing and in-home caregiving services that make this possible.

For any clients who report symptoms of COVID-19, we will recommend you follow the CDC guidelines for What To Do If You Are Sick, and immediately contact your doctor for further instruction.

Together we can flatten the curve.

For the most up-to-date information on how we’re handling COVID-19, see the links below:

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Personal Protective Equipment (PPE)

At Family Tree, we understand the importance of safety first and we’ve committed to have PPE available for every caregiver, every shift. Despite the constraints on access to PPE in the U.S., we leveraged every resource we have and found trusted suppliers who have provided us gloves, masks, goggles, gowns, thermometers, and sanitizer. All PPE is made available to Family Tree employees at their local offices.

Infection Control Training

Our experienced team of clinicians reviewed several training options on infection control and selected a training specific to COVID-19 that every employee in the company is required to complete and pass prior to receiving PPE.

Nurse Check-In Visits

A nurse wellness check is a preventative visit that can reduce the risk for complications with medical management needs. Whether you need head to toe physical assessment, medication review, injections, or any other nursing needs, Family Tree’s nursing team can help provide additional peace of mind. To learn more, click here.

Virtual Life Care Management

Our life care managers (typically with advanced degrees in Gerontology or Social Work) can virtually collaborate with family members and all relevant service providers, providing any support you need. Our life care managers work like a concierge to guide you through the complex maze of care needs associated with aging and disability, offering a holistic approach to care. To learn more click here.

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Providing a Dedicated Caregiver Just for You

For clients who wish to severely limit their exposure outside of their home, we can ensure your caregiver provides care only to your family upon request. Alternatively, we can provide a live-in caregiver. Live-in caregivers generally are not expected to provide care during the night, but are available to respond in an emergency, and as such, live-in care is not appropriate for clients needing nighttime assistance. Additionally, our flexible scheduling supports your ability to have as few caregivers as necessary to meet your needs at home.

Employee Screenings Every Day

Family Tree conducts CDC recommended screenings for health care workers on all caregivers every 24 hours that they are visiting a client. Caregivers who do not pass this screening are immediately removed from all client shifts as a safety precaution and directed to follow the recommendations of their doctor on quarantine measures. An employee may only return to work if they are determined to no longer pose a risk to any client or other employee.

Concierge Visit and Grocery Runs

We’re providing customizable concierge visits to provide whatever you may need, from grocery runs to medication pickups and everything in between. Enjoy the convenience of a concierge visit from a professional caregiver trained in infection-control. Just call us to customize your concierge visit and tell us what you need. No smartphone, tablet or application needed. We’ll pair you with a professional caregiver who will confirm your concierge needs. A Family Tree caregiver will then fulfill the requirements of your concierge visit while wearing personal protective equipment (PPE). Click here to learn more.

Transitions Home

Since the COVID-19 outbreak began, we have been helping clients safely transition home from the hospital and from senior living, even if just temporarily. We can provide caregiving and nursing support to you in your home until you’re ready to transition back or even indefinitely. We’ll disinfect your belongings and ensure your environment is safe.

caregiver getting groceries